Terms & Conditions

Terms & Conditions

Last Updated: 21 October 2026

1. Introduction

Welcome to CELLION (cellion.in). These Terms & Conditions govern your access to and use of our website and the purchase of products offered through it. By accessing our website or placing an order, you agree to these Terms & Conditions.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not misuse the website, attempt unauthorized access, or provide false information.

3. Customer Accounts

You may create an account using your email address and password. You are responsible for keeping your login details confidential and providing accurate information.

4. Products and Availability

We make reasonable efforts to display accurate product descriptions, images, prices, and availability. Minor variations may occur, and product availability may change.

5. Pricing and Payment

Prices are displayed in Indian Rupees (INR), unless stated otherwise. Available payment methods may include Razorpay and PhonePe, depending on the options shown at checkout. Payments are subject to the relevant provider's terms.

6. Orders and Cancellation

Orders are subject to product availability and successful payment. If an order cannot be fulfilled, we will make reasonable efforts to inform you and arrange any refund due. Cancellation requests are handled according to our applicable policy.

7. Shipping and Delivery

Orders will be delivered to the shipping address provided by the customer. Delivery estimates may vary due to courier operations, location, weather, or other circumstances. Customers are responsible for providing accurate delivery details.

8. Returns and Refunds

Returns, replacements, and refunds are subject to the applicable Return and Refund Policy published on our website. Nothing in these terms limits consumer rights that cannot legally be excluded.

9. Customer Responsibilities

  • Provide accurate account, billing, and shipping information.
  • Use payment methods you are authorized to use.
  • Report eligible product issues within the applicable policy period.
  • Avoid fraudulent orders and misuse of the website.

10. Intellectual Property

Website content, graphics, logos, and design elements associated with CELLION may be protected by intellectual property laws. You may not use them commercially without permission, except where permitted by law.

11. Third-Party Services

Our website may use third-party services for payment processing, delivery, hosting, and website functionality. These providers may have their own terms and privacy policies.

12. Limitation of Liability

To the extent permitted by applicable law, CELLION is not liable for indirect losses or delays caused by circumstances beyond our reasonable control. This does not exclude liability where the law prohibits such exclusion.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Changes to These Terms

We may update these Terms & Conditions when our website, services, or legal obligations change. Revised terms will be published on this page.

15. Governing Law

These Terms & Conditions are governed by the laws of India, subject to applicable consumer protection laws.

16. Contact Us

Website: cellion.in
Email: support@cellion.in
Business Location: New Delhi, India

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